Parkway Financial Group against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Parkway Financial Group | 4 | new | 100% | 25% | 29 |
Every mortgage company ranked
Latest Parkway Financial Group mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 1, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | CA | Explained | Yes |
| Apr 23, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | TX | Explained | Yes |
| Jan 3, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | AZ | Fixed | Yes |
| Dec 23, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | TX | Explained | Yes |
| Jan 21, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | SC | Explained | Yes |
| Jan 8, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | NC | Explained | Yes |
| Oct 2, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | SC | Explained | Yes |
| Jun 17, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Money back | Yes |
| Feb 20, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | AZ | Explained | Yes |
| Dec 1, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TX | Explained | Yes |
| Nov 26, 2023 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Nov 10, 2023 | Mortgages | Trouble during payment processLoan sold or transferred to another company | TX | Explained | Yes |
| Oct 10, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | NC | Explained | Yes |
| May 27, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| May 3, 2023 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Apr 19, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Apr 6, 2023 | Mortgages | Closing on a mortgage | NV | Money back | Yes |
| Sep 22, 2022 | Mortgages | Closing on a mortgage | WA | Explained | Yes |
| Aug 23, 2022 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Jul 10, 2022 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| Jun 23, 2022 | Mortgages | Trouble during payment process | CA | Money back | Yes |
| Apr 25, 2022 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Apr 22, 2022 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Mar 24, 2022 | Mortgages | Trouble during payment process | TN | Explained | Yes |
| Mar 13, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Dec 14, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NC | Explained | Yes |
| May 20, 2021 | Mortgages | Closing on a mortgage | NV | Explained | No |
| Apr 19, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Dec 2, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | PA | Explained | No |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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