Partners for Payment Relief against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Partners for Payment Relief | 0 | new | - | - | 24 |
Every mortgage company ranked
Latest Partners for Payment Relief mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 8, 2021 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Oct 29, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | - | Explained | Yes |
| Aug 17, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Nov 10, 2017 | Mortgages | Struggling to pay mortgage | PA | Explained | Yes |
| Sep 26, 2017 | Mortgages | Struggling to pay mortgage | ID | Explained | Yes |
| Jul 29, 2017 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Mar 30, 2017 | Mortgages | Loan servicing, payments, escrow account | NY | Explained | Yes |
| Jan 31, 2017 | Mortgages | Loan modification,collection,foreclosure | NM | Explained | Yes |
| Dec 21, 2016 | Mortgages | Loan servicing, payments, escrow account | NY | Explained | Yes |
| Jun 20, 2016 | Mortgages | Other | GA | Explained | Yes |
| Aug 7, 2015 | Mortgages | Loan servicing, payments, escrow account | KS | Explained | Yes |
| Aug 6, 2015 | Mortgages | Other | FL | Explained | Yes |
| Apr 22, 2015 | Mortgages | Loan modification,collection,foreclosure | IL | Fixed | Yes |
| Feb 17, 2015 | Mortgages | Loan modification,collection,foreclosure | MI | Fixed | Yes |
| May 30, 2014 | Mortgages | Other | GA | Explained | Yes |
| Mar 26, 2014 | Mortgages | Other | GA | Explained | Yes |
| Jan 15, 2014 | Mortgages | Loan modification,collection,foreclosure | CA | Explained | Yes |
| Aug 22, 2013 | Mortgages | Loan modification,collection,foreclosure | MD | Explained | Yes |
| Jul 25, 2013 | Mortgages | Loan modification,collection,foreclosure | PA | Explained | Yes |
| Jul 18, 2013 | Mortgages | Loan modification,collection,foreclosure | NC | Explained | Yes |
| Jun 14, 2013 | Mortgages | Loan modification,collection,foreclosure | CA | Explained | No |
| Dec 13, 2012 | Mortgages | Loan modification,collection,foreclosure | VA | Explained | Yes |
| Nov 26, 2012 | Mortgages | Loan modification,collection,foreclosure | CA | Explained | No |
| Jun 20, 2012 | Mortgages | Loan modification,collection,foreclosure | CA | Fixed | No |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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