Credit reporting
PayPal credit reporting complaints
Consumers have filed 364 complaints about PayPal's credit reporting, 68 in the last 12 months (+15%). PayPal answered 100% on time and closed 18% with relief. See the whole PayPal record.
PayPal against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | PayPal | 68 | 100% | 18% |
Latest PayPal credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 10, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 9, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 4, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Fixed |
| Apr 21, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | Explained |
| Apr 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Apr 13, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 8, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | Explained |
| Apr 4, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Mar 30, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 27, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Mar 21, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Money back |
| Mar 21, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 18, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 17, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 14, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Mar 14, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Mar 11, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Mar 10, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Mar 4, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 11, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 7, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 4, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 30, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 28, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jan 27, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Fixed |
| Jan 26, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 20, 2026 | Credit reporting | Problem with fraud alerts or security freezes | Fixed |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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