Credit reporting
PayPal credit reporting complaints
Consumers have filed 364 complaints about PayPal's credit reporting, 68 in the last 12 months (+15%). PayPal answered 100% on time and closed 18% with relief. See the whole PayPal record.
PayPal against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | PayPal | 68 | 100% | 18% |
Latest PayPal credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Oct 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Money back |
| Oct 6, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 16, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 9, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 30, 2026 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Aug 28, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 28, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Aug 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Aug 21, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | Explained |
| Aug 19, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 18, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 17, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | Explained |
| Jul 30, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Jul 18, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 18, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 7, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jul 4, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 23, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Fixed |
| Jun 13, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Jun 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jun 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jun 10, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jun 9, 2026 | Credit reporting | Identity theft protection or other monitoring servicesBilling dispute for services | Fixed |
| Jun 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jun 6, 2026 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | Explained |
| Jun 4, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 29, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | Explained |
| May 13, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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