Credit reporting
PayPal credit reporting complaints
Consumers have filed 364 complaints about PayPal's credit reporting, 68 in the last 12 months (+15%). PayPal answered 100% on time and closed 18% with relief. See the whole PayPal record.
PayPal against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | PayPal | 68 | 100% | 18% |
Latest PayPal credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 8, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Fixed |
| Dec 26, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Money back |
| Dec 19, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 19, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 12, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 10, 2025 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Dec 10, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 24, 2025 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Nov 13, 2025 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | Explained |
| Nov 11, 2025 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Nov 3, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Oct 13, 2025 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Oct 9, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 1, 2025 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Sep 26, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 23, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 20, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 20, 2025 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Sep 5, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 4, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 24, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 19, 2025 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Jul 31, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 20, 2025 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Fixed |
| Jul 16, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 14, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 12, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 1, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 30, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Jun 19, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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