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Crypto

PayPal crypto complaints

Consumers have filed 2,545 complaints about PayPal's crypto, 842 in the last 12 months (+103%). PayPal answered 100% on time and closed 38% with relief. See the whole PayPal record.

PayPal against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest PayPal crypto complaints

ReceivedAboutIssueStateAnswerOn time
Jul 20, 2026CryptoOther transaction problemWAFixedYes
Jul 20, 2026CryptoOther transaction problemNCExplainedYes
Jul 20, 2026CryptoOther transaction problemOHExplainedYes
Jul 20, 2026CryptoMoney was not available when promisedCAMoney backYes
Jul 20, 2026CryptoOther transaction problemNCExplainedYes
Jul 19, 2026CryptoOther service problemTXExplainedYes
Jul 19, 2026CryptoOther transaction problemCAFixedYes
Jul 19, 2026CryptoMoney was not available when promisedMSFixedYes
Jul 18, 2026CryptoMoney was not available when promisedIDExplainedYes
Jul 18, 2026CryptoFraud or scamPAFixedYes
Jul 16, 2026CryptoOther transaction problemFLExplainedYes
Jul 16, 2026CryptoOther transaction problemPAExplainedYes
Jul 16, 2026CryptoOther service problemNJExplainedYes
Jul 16, 2026CryptoOther service problemNMExplainedYes
Jul 15, 2026CryptoMoney was not available when promisedTXExplainedYes
Jul 15, 2026CryptoMoney was not available when promisedUTFixedYes
Jul 14, 2026CryptoOther transaction problemGAExplainedYes
Jul 14, 2026CryptoFraud or scamCAFixedYes
Jul 14, 2026CryptoMoney was not available when promisedMAMoney backYes
Jul 13, 2026CryptoFraud or scamNJFixedYes
Jul 13, 2026CryptoFraud or scamAZMoney backYes
Jul 13, 2026CryptoMoney was not available when promisedCAFixedYes
Jul 13, 2026CryptoOther transaction problemVTExplainedYes
Jul 13, 2026CryptoOther transaction problemNCExplainedYes
Jul 12, 2026CryptoOther transaction problemMOExplainedYes
Jul 11, 2026CryptoOther transaction problemIAExplainedYes
Jul 11, 2026CryptoOther transaction problemCAExplainedYes
Jul 11, 2026CryptoOther transaction problemTXExplainedYes
Jul 11, 2026CryptoConfusing or missing disclosuresVAExplainedYes
Jul 10, 2026CryptoMoney was not available when promisedCOExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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