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Crypto

PayPal crypto complaints

Consumers have filed 2,545 complaints about PayPal's crypto, 842 in the last 12 months (+103%). PayPal answered 100% on time and closed 38% with relief. See the whole PayPal record.

PayPal against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest PayPal crypto complaints

ReceivedAboutIssueStateAnswerOn time
Jul 10, 2026CryptoOther transaction problemNJExplainedYes
Jul 9, 2026CryptoFraud or scamILExplainedYes
Jul 9, 2026CryptoOther service problem-ExplainedYes
Jul 9, 2026CryptoOther transaction problemTXExplainedYes
Jul 8, 2026CryptoMoney was not available when promisedSCFixedYes
Jul 7, 2026CryptoOther service problemAZFixedYes
Jul 6, 2026CryptoMoney was not available when promisedNYFixedYes
Jul 5, 2026CryptoOther transaction problemVAFixedYes
Jul 5, 2026CryptoMoney was not available when promisedFLExplainedYes
Jul 3, 2026CryptoMoney was not available when promisedKYExplainedYes
Jul 2, 2026CryptoMoney was not available when promisedAZExplainedYes
Jul 2, 2026CryptoOther service problemTXExplainedYes
Jul 2, 2026CryptoFraud or scamHIMoney backYes
Jul 1, 2026CryptoMoney was not available when promisedIDExplainedYes
Jul 1, 2026CryptoOther transaction problemSCExplainedYes
Jun 30, 2026CryptoWrong amount charged or receivedFLMoney backYes
Jun 30, 2026CryptoFraud or scamMSExplainedYes
Jun 29, 2026CryptoMoney was not available when promisedCAExplainedYes
Jun 29, 2026CryptoFraud or scamFLExplainedYes
Jun 29, 2026CryptoOther transaction problemCAExplainedYes
Jun 29, 2026CryptoMoney was not available when promisedGAExplainedYes
Jun 29, 2026CryptoOther transaction problemCTFixedYes
Jun 29, 2026CryptoOther transaction problemGAExplainedYes
Jun 29, 2026CryptoWrong amount charged or receivedOHExplainedYes
Jun 26, 2026CryptoFraud or scamHIFixedYes
Jun 26, 2026CryptoMoney was not available when promisedPAMoney backYes
Jun 26, 2026CryptoMoney was not available when promisedMAExplainedYes
Jun 26, 2026CryptoWrong amount charged or receivedARMoney backYes
Jun 25, 2026CryptoOther service problemTXExplainedYes
Jun 25, 2026CryptoMoney was not available when promisedCAExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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