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Crypto

PayPal crypto complaints

Consumers have filed 2,545 complaints about PayPal's crypto, 842 in the last 12 months (+103%). PayPal answered 100% on time and closed 38% with relief. See the whole PayPal record.

PayPal against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest PayPal crypto complaints

ReceivedAboutIssueStateAnswerOn time
Sep 13, 2026CryptoOther transaction problemTXMoney backYes
Sep 12, 2026CryptoFraud or scamFLExplainedYes
Sep 11, 2026CryptoOther service problemCAExplainedYes
Sep 11, 2026CryptoOther service problemMAExplainedYes
Sep 10, 2026CryptoOther transaction problemTNExplainedYes
Sep 10, 2026CryptoFraud or scamVAExplainedYes
Sep 10, 2026CryptoOther transaction problemGAExplainedYes
Sep 9, 2026CryptoMoney was not available when promisedTXExplainedYes
Sep 9, 2026CryptoOther transaction problemCOExplainedYes
Sep 9, 2026CryptoMoney was not available when promisedTXExplainedYes
Sep 8, 2026CryptoWrong amount charged or receivedOHExplainedYes
Sep 8, 2026CryptoFraud or scamTXMoney backYes
Sep 8, 2026CryptoOther service problemTXFixedYes
Sep 7, 2026CryptoFraud or scamTXExplainedYes
Sep 7, 2026CryptoOther transaction problemOHFixedYes
Sep 7, 2026CryptoFraud or scamILMoney backYes
Sep 7, 2026CryptoUnexpected or other feesNYIn progressYes
Sep 4, 2026CryptoFraud or scamORMoney backYes
Sep 4, 2026CryptoOther transaction problemPAFixedYes
Sep 4, 2026CryptoOther transaction problemFLExplainedYes
Sep 4, 2026CryptoMoney was not available when promisedFLExplainedYes
Sep 3, 2026CryptoOther transaction problemARFixedYes
Sep 3, 2026CryptoFraud or scamWAExplainedYes
Sep 2, 2026CryptoFraud or scamGAFixedYes
Sep 2, 2026CryptoOther transaction problemUTMoney backYes
Sep 2, 2026CryptoFraud or scamCAExplainedYes
Sep 2, 2026CryptoFraud or scamNYExplainedYes
Sep 1, 2026CryptoMoney was not available when promisedCAFixedYes
Aug 31, 2026CryptoOther transaction problemMNExplainedYes
Aug 31, 2026CryptoMoney was not available when promisedTNFixedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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