Credit reporting
Perpay credit reporting complaints
Consumers have filed 143 complaints about Perpay's credit reporting, 91 in the last 12 months (+122%). Perpay answered 100% on time and closed 0% with relief. See the whole Perpay record.
Perpay against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Perpay | 91 | 100% | 0% |
Latest Perpay credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 4, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 2, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jun 1, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 24, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| May 21, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 20, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 20, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 19, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 19, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 18, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| May 15, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | Explained |
| May 9, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 8, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 8, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 8, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 1, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 30, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Apr 23, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 22, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 20, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Apr 13, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 10, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Apr 7, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 28, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Mar 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Mar 23, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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