Payment company · complaint record
Personalized Collection Services complaints
Consumers have filed 4 complaints about Personalized Collection Services since 2018, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is fraud or scam.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #51 of 72
Since January 2018
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Jan 18, 2026
Most complained-about payment apps & money transfer services
Personalized Collection Services complaints by month
The busiest month was January 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Personalized Collection Services answered all time
- Closed with explanation375%
- Untimely response125%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Personalized Collection Services complaints are about
Top Personalized Collection Services problems
Inside "Written notification about debt"
- Didn't receive enough information to verify debt 2
Personalized Collection Services compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | Personalized Collection ServicesMoney transfers & apps | - | 1 | - |
Compare side by side: Personalized Collection Services vs Ria Envia · Personalized Collection Services vs Bill.Com · Personalized Collection Services vs Global Tel*Link · Personalized Collection Services vs Airtm
What people say about Personalized Collection Services
All experiencesNo experiences with Personalized Collection Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Personalized Collection Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 18, 2026 | Money transfers & apps | Fraud or scam | No timely reply |
| Mar 22, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 21, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 5, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
Questions about Personalized Collection Services
How many complaints does Personalized Collection Services have?
Personalized Collection Services has 4 complaints on record since January 2018, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Personalized Collection Services respond to complaints?
Yes. Personalized Collection Services answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Personalized Collection Services?
The most common problems are fraud or scam (1), written notification about debt (2), false statements or representation (1).
Is Personalized Collection Services legit?
Personalized Collection Services is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Personalized Collection Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Personalized Collection Services?
Complain to Personalized Collection Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Personalized Collection Services complaints come from?
Most come from Missouri (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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