Complaint log
Phoenix Financial Services complaint log
The newest complaints about Phoenix Financial Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 26, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 23, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Aug 21, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 21, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Aug 18, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Aug 15, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Aug 15, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Aug 14, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 12, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 8, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Fixed |
| Aug 6, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 4, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 28, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Jul 24, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Fixed |
| Jul 24, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Jul 24, 2024 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Fixed |
| Jul 22, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Fixed |
| Jul 18, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jul 16, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jul 15, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 11, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 8, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Fixed |
| Jul 2, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jul 2, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Jul 2, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 1, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 1, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Jul 1, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 30, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 30, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jun 28, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 25, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 21, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 19, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 18, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Fixed |
| Jun 17, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 15, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 11, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 4, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Jun 4, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| May 28, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 24, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| May 22, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| May 21, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| May 18, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 17, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| May 16, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 15, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| May 13, 2024 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Fixed |
| May 11, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works