Complaint log
Phoenix Financial Services complaint log
The newest complaints about Phoenix Financial Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| May 10, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| May 8, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 7, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| May 5, 2024 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| May 2, 2024 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| May 1, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 1, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Apr 26, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 26, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Apr 25, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Apr 25, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 20, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Apr 11, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 10, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Apr 7, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Fixed |
| Apr 4, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Apr 4, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Fixed |
| Mar 30, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Mar 29, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 26, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 25, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Mar 25, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Mar 22, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Mar 20, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Mar 19, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Mar 18, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 15, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Mar 11, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 10, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Mar 5, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Mar 4, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Feb 27, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Feb 26, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 25, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 25, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Feb 24, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Feb 23, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Fixed |
| Feb 23, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Feb 21, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Feb 20, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Feb 16, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Feb 16, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 15, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Feb 14, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Fixed |
| Feb 12, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 6, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 3, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 29, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Jan 26, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Jan 24, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works