Bank · complaint record
Prime Mortgage Lending complaints
Filed under PRIME MORTGAGE LENDING, INC
Consumers have filed 2 complaints about Prime Mortgage Lending since 2016, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is improper use of your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since August 2016
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Jan 14, 2022
Prime Mortgage Lending complaints by month
The busiest month was August 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Prime Mortgage Lending answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Prime Mortgage Lending complaints are about
Top Prime Mortgage Lending problems
Inside "Improper use of your report"
- Credit inquiries on your report that you don't recognize 1
Prime Mortgage Lending compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Prime Mortgage LendingBank accounts | - | 0 | - |
Compare side by side: Prime Mortgage Lending vs Bancfirst · Prime Mortgage Lending vs Banner · Prime Mortgage Lending vs Customers Bancorp · Prime Mortgage Lending vs RBC Bank
What people say about Prime Mortgage Lending
All experiencesNo experiences with Prime Mortgage Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Prime Mortgage Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 14, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 11, 2016 | Bank accounts | Account opening, closing, or management | Explained |
Questions about Prime Mortgage Lending
How many complaints does Prime Mortgage Lending have?
Prime Mortgage Lending has 2 complaints on record since August 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Prime Mortgage Lending respond to complaints?
Yes. Prime Mortgage Lending answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Prime Mortgage Lending?
The most common problems are improper use of your report (1), account opening, closing, or management (1).
Is Prime Mortgage Lending legit?
Prime Mortgage Lending is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Prime Mortgage Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Prime Mortgage Lending?
Complain to Prime Mortgage Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Prime Mortgage Lending complaints come from?
Most come from Georgia (1), North Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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