Auto loans & leases
Primera Financial auto loans & leases complaints
Consumers have filed 8 complaints about Primera Financial's auto loans & leases, 1 in the last 12 months. Primera Financial answered 100% on time and closed 0% with relief. See the whole Primera Financial record.
Primera Financial against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Primera Financial | 1 | 100% | 0% |
Latest Primera Financial auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 2, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Nov 1, 2025 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Aug 19, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 7, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 29, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| May 9, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Feb 8, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Sep 11, 2024 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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