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Debt collector · complaint record

Professional Choice Recovery complaints

Consumers have filed 43 complaints about Professional Choice Recovery since 2014, 4 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is written notification about debt.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
43

Since April 2014

Last 12 months
4

new vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Jul 13, 2026

Rank
#1,016 of 1,963

Most complained-about debt collectors

Professional Choice Recovery complaints by month

The busiest month was February 2024 (5 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Professional Choice Recovery answered all time

  • Closed with monetary relief12.3%
  • Closed with explanation4093%
  • Closed24.7%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Professional Choice Recovery complaints are about

Top Professional Choice Recovery problems

Inside "Written notification about debt"

  • Didn't receive enough information to verify debt 6
  • Didn't receive notice of right to dispute 3

Where Professional Choice Recovery complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Nebraska (35), Nevada (5), Oklahoma (1), California (1), North Carolina (1).

Professional Choice Recovery compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Professional Choice RecoveryDebt collection-4new100%0%-

Compare side by side: Professional Choice Recovery vs Green Square · Professional Choice Recovery vs EMoneyUSA · Professional Choice Recovery vs Mullooly Jeffrey Rooney & Flynn · Professional Choice Recovery vs Credit World Services

What people say about Professional Choice Recovery

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Latest Professional Choice Recovery complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jul 13, 2026Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopNEExplainedYes
Mar 19, 2026Debt collectionTook or threatened to take negative or legal actionCollected or attempted to collect exempt fundsNEExplainedYes
Feb 25, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageNEExplainedYes
Jan 31, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeNEExplainedYes
May 3, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNEExplainedYes
Mar 15, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNEExplainedYes
Mar 11, 2025Debt collectionThreatened to contact someone or share information improperlyContacted your employerNEExplainedYes
Mar 3, 2025Debt collectionAttempts to collect debt not owedDebt was paidNEExplainedYes
Feb 23, 2025Debt collectionTook or threatened to take negative or legal actionCollected or attempted to collect exempt fundsNEExplainedYes
Feb 1, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeNEExplainedYes
May 29, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountNEExplainedYes
Apr 30, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtNEExplainedYes

Questions about Professional Choice Recovery

How many complaints does Professional Choice Recovery have?

Professional Choice Recovery has 43 complaints on record since April 2014, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.

Does Professional Choice Recovery respond to complaints?

Yes. Professional Choice Recovery answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Professional Choice Recovery?
Is Professional Choice Recovery legit?

Professional Choice Recovery is a real company with a public complaint record: consumers have complained about it 43 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Professional Choice Recovery legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Professional Choice Recovery?

Complain to Professional Choice Recovery in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Professional Choice Recovery complaints come from?

Most come from Nebraska (35), Nevada (5), Oklahoma (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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