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Complaint log

Propel Financial Services complaint log

The newest complaints about Propel Financial Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 13, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtMINo timely replyNo
Sep 24, 2025Credit reportingIncorrect information on your reportAccount information incorrectILNo timely replyNo
Mar 19, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsTXNo timely replyNo
Aug 17, 2023Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementAZNo timely replyNo
Aug 7, 2023Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMINo timely replyNo
Jul 29, 2023Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMINo timely replyNo
Jun 12, 2023Bank accountsManaging an accountProblem using a debit or ATM cardWANo timely replyNo
Mar 17, 2023Payday & personal loansProblem with the payoff process at the end of the loanTXNo timely replyNo
Oct 24, 2022Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardWANo timely replyNo
Aug 17, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXNo timely replyNo
Apr 19, 2018MortgagesTrouble during payment processTXNo timely replyNo
Apr 3, 2018MortgagesStruggling to pay mortgageTXNo timely replyNo
Aug 11, 2017MortgagesTrouble during payment processTXNo timely replyNo
Jul 26, 2017MortgagesStruggling to pay mortgageTXExplainedYes
Mar 31, 2017Payday & personal loansManaging the loan or leaseTXExplainedYes
Feb 23, 2017MortgagesLoan modification,collection,foreclosureNJExplainedYes
Jan 19, 2017MortgagesLoan modification,collection,foreclosureCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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