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Debt collector · complaint record

Propel Financial Services complaints

Consumers have filed 17 complaints about Propel Financial Services since 2017, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is threatened to contact someone or share information improperly.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
17

Since January 2017

Last 12 months
1

new vs the year before

Answered on time
0%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Jan 13, 2026

Rank
#1,510 of 1,963

Most complained-about debt collectors

Propel Financial Services complaints by month

The busiest month was April 2018 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Propel Financial Services answered all time

  • Closed with explanation423.5%
  • Untimely response1376.5%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Propel Financial Services complaints are about

  • Debt collection212%
  • Mortgages741%
  • Credit cards424%
  • Payday & personal loans212%
  • Credit reporting16%
  • Bank accounts16%

Top Propel Financial Services problems

Inside "Problem with a purchase shown on your statement"

  • Credit card company isn't resolving a dispute about a purchase on your statement 3
  • Card was charged for something you did not purchase with the card 1

Where Propel Financial Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (8), Michigan (3), Washington (2), New Jersey (1), Arizona (1).

Propel Financial Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Propel Financial ServicesDebt collection-1new0%0%-

Compare side by side: Propel Financial Services vs Green Square · Propel Financial Services vs EMoneyUSA · Propel Financial Services vs Mullooly Jeffrey Rooney & Flynn · Propel Financial Services vs Credit World Services

What people say about Propel Financial Services

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Latest Propel Financial Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jan 13, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtMINo timely replyNo
Sep 24, 2025Credit reportingIncorrect information on your reportAccount information incorrectILNo timely replyNo
Mar 19, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsTXNo timely replyNo
Aug 17, 2023Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementAZNo timely replyNo
Aug 7, 2023Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMINo timely replyNo
Jul 29, 2023Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMINo timely replyNo
Jun 12, 2023Bank accountsManaging an accountProblem using a debit or ATM cardWANo timely replyNo
Mar 17, 2023Payday & personal loansProblem with the payoff process at the end of the loanTXNo timely replyNo
Oct 24, 2022Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardWANo timely replyNo
Aug 17, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXNo timely replyNo
Apr 19, 2018MortgagesTrouble during payment processTXNo timely replyNo
Apr 3, 2018MortgagesStruggling to pay mortgageTXNo timely replyNo

Questions about Propel Financial Services

How many complaints does Propel Financial Services have?

Propel Financial Services has 17 complaints on record since January 2017, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Propel Financial Services respond to complaints?

Yes. Propel Financial Services answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Propel Financial Services?
Is Propel Financial Services legit?

Propel Financial Services is a real company with a public complaint record: consumers have complained about it 17 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Propel Financial Services legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Propel Financial Services?

Complain to Propel Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Propel Financial Services complaints come from?

Most come from Texas (8), Michigan (3), Washington (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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