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Mortgages

Quality Loan Service mortgages complaints

Consumers have filed 261 complaints about Quality Loan Service's mortgages, 3 in the last 12 months. Quality Loan Service answered 100% on time and closed 0% with relief. See the whole Quality Loan Service record.

Quality Loan Service against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Quality Loan Service3new100%0%261

Every mortgage company ranked

Latest Quality Loan Service mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Apr 15, 2019MortgagesStruggling to pay mortgageORExplainedYes
Apr 11, 2019MortgagesStruggling to pay mortgageORExplainedYes
Mar 12, 2019MortgagesStruggling to pay mortgageCAExplainedYes
Feb 22, 2019MortgagesTrouble during payment processWAExplainedYes
Feb 14, 2019MortgagesStruggling to pay mortgage-ExplainedYes
Jan 31, 2019MortgagesStruggling to pay mortgage-ExplainedYes
Jan 22, 2019MortgagesStruggling to pay mortgageNVExplainedYes
Nov 27, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Nov 16, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Nov 16, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Oct 24, 2018MortgagesTrouble during payment processCAExplainedYes
Oct 19, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Oct 12, 2018MortgagesStruggling to pay mortgageWAExplainedYes
Oct 9, 2018MortgagesStruggling to pay mortgage-ExplainedYes
Sep 28, 2018MortgagesStruggling to pay mortgageWAExplainedYes
Sep 20, 2018MortgagesTrouble during payment processAZExplainedYes
Sep 20, 2018MortgagesTrouble during payment processCAExplainedYes
Aug 31, 2018MortgagesTrouble during payment processWAExplainedNo
Jul 26, 2018MortgagesTrouble during payment processCAExplainedYes
Jul 24, 2018MortgagesStruggling to pay mortgageNVExplainedYes
Jul 23, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Jul 19, 2018MortgagesTrouble during payment processCAExplainedYes
May 24, 2018MortgagesStruggling to pay mortgageCAExplainedYes
May 24, 2018MortgagesStruggling to pay mortgageWAExplainedYes
Apr 19, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Apr 9, 2018MortgagesStruggling to pay mortgageWAExplainedYes
Jan 14, 2018MortgagesStruggling to pay mortgageCAExplainedNo
Dec 15, 2017MortgagesStruggling to pay mortgageCAExplainedYes
Dec 15, 2017MortgagesTrouble during payment processCAExplainedYes
Dec 13, 2017MortgagesStruggling to pay mortgageCAExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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