Mortgages
Quality Loan Service mortgages complaints
Consumers have filed 261 complaints about Quality Loan Service's mortgages, 3 in the last 12 months. Quality Loan Service answered 100% on time and closed 0% with relief. See the whole Quality Loan Service record.
Quality Loan Service against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Quality Loan Service | 3 | 100% | 0% |
Latest Quality Loan Service mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 30, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 10, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 18, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Apr 16, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Mar 25, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jun 13, 2024 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 22, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 16, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Jun 22, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Mar 15, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Nov 27, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Feb 28, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Oct 5, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 27, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 21, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Jul 29, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Jun 16, 2021 | Mortgages | Trouble during payment process | Explained |
| Jun 1, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| Jan 14, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| Jan 7, 2020 | Mortgages | Closing on a mortgage | Explained |
| Oct 12, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Sep 4, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 31, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 26, 2019 | Mortgages | Trouble during payment process | Explained |
| Aug 26, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 13, 2019 | Mortgages | Closing on a mortgage | Explained |
| Jul 25, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Jul 2, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Jun 29, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| May 10, 2019 | Mortgages | Struggling to pay mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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