Mortgages
Redfin mortgages complaints
Consumers have filed 10 complaints about Redfin's mortgages, 1 in the last 12 months. Redfin answered 0% on time and closed - with relief. See the whole Redfin record.
Redfin against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Redfin | 1 | 0% | - |
Latest Redfin mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 9, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | No timely reply |
| Mar 28, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Feb 26, 2022 | Mortgages | Closing on a mortgage | Explained |
| Feb 2, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 4, 2021 | Mortgages | Closing on a mortgage | Explained |
| Feb 4, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 30, 2020 | Mortgages | Closing on a mortgage | Explained |
| May 20, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Apr 24, 2020 | Mortgages | Closing on a mortgage | Explained |
| Mar 11, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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