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Complaint log

Remitly complaint log

The newest complaints about Remitly, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 20, 2026Money transfers & appsOther transaction problemILExplainedYes
Sep 19, 2026Money transfers & appsOther service problemAZExplainedYes
Sep 19, 2026Money transfers & appsOther transaction problemIAExplainedYes
Sep 19, 2026Money transfers & appsFraud or scamPAExplainedYes
Sep 19, 2026Money transfers & appsOther transaction problemPAExplainedYes
Sep 16, 2026Money transfers & appsOther transaction problemWIExplainedYes
Sep 15, 2026Money transfers & appsProblem with customer serviceAZExplainedYes
Sep 15, 2026Money transfers & appsOther transaction problemALExplainedYes
Sep 14, 2026Money transfers & appsFraud or scamCAExplainedYes
Sep 14, 2026Money transfers & appsMoney was not available when promisedPAExplainedYes
Sep 12, 2026Money transfers & appsOther transaction problemPAExplainedYes
Sep 11, 2026Money transfers & appsFraud or scamMOExplainedYes
Sep 11, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesPAExplainedYes
Sep 11, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesPAExplainedYes
Sep 10, 2026Money transfers & appsFraud or scamTXExplainedYes
Sep 10, 2026Money transfers & appsOther transaction problemTXExplainedYes
Sep 10, 2026Money transfers & appsOther transaction problemHIExplainedYes
Sep 9, 2026Money transfers & appsMoney was not available when promisedGAExplainedYes
Sep 9, 2026Money transfers & appsMoney was not available when promisedMIExplainedYes
Sep 9, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountCAExplainedYes
Sep 8, 2026Money transfers & appsOther transaction problemCAExplainedYes
Sep 6, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountVAExplainedYes
Sep 6, 2026Money transfers & appsFraud or scam-ExplainedYes
Sep 4, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardVAExplainedYes
Sep 3, 2026Money transfers & appsOther transaction problemALExplainedYes
Sep 1, 2026Money transfers & appsOther transaction problemMAExplainedYes
Aug 28, 2026Money transfers & appsMoney was not available when promised-ExplainedYes
Aug 28, 2026Money transfers & appsFraud or scamNDExplainedYes
Aug 27, 2026Money transfers & appsMoney was not available when promisedAZExplainedYes
Aug 27, 2026Money transfers & appsMoney was not available when promisedMDExplainedYes
Aug 26, 2026Money transfers & appsMoney was not available when promisedTXExplainedYes
Aug 25, 2026Money transfers & appsOther transaction problemCAExplainedYes
Aug 24, 2026Money transfers & appsFraud or scamCAExplainedYes
Aug 21, 2026Money transfers & appsOther transaction problemCAExplainedYes
Aug 18, 2026Money transfers & appsOther transaction problemCAExplainedYes
Aug 18, 2026Money transfers & appsUnauthorized transactions or other transaction problemTXExplainedYes
Aug 17, 2026Money transfers & appsFraud or scamTXExplainedYes
Aug 14, 2026Money transfers & appsFraud or scamNYExplainedYes
Aug 14, 2026Money transfers & appsConfusing or missing disclosuresCAExplainedYes
Aug 12, 2026Money transfers & appsMoney was not available when promised-ExplainedYes
Aug 12, 2026Money transfers & appsMoney was not available when promisedFLExplainedYes
Aug 12, 2026Money transfers & appsFraud or scamFLExplainedYes
Aug 12, 2026Money transfers & appsOther transaction problemTXExplainedYes
Aug 12, 2026Money transfers & appsFraud or scamTXExplainedYes
Aug 11, 2026Money transfers & appsMoney was not available when promisedOKExplainedYes
Aug 10, 2026Money transfers & appsOther transaction problemTXExplainedYes
Aug 8, 2026Money transfers & appsOther transaction problemNHExplainedYes
Aug 7, 2026Money transfers & appsMoney was not available when promisedGAExplainedYes
Aug 7, 2026Bank accountsManaging an accountDeposits and withdrawalsPAExplainedYes
Aug 6, 2026Money transfers & appsOther transaction problemTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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