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Debt collector · complaint record

Retention Consulting Services complaints

Consumers have filed 18 complaints about Retention Consulting Services since 2015, none in the last 12 months. It answered 44.4% on time and closed 0% with relief for the customer. The most common problem is false statements or representation.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
18

Since March 2015

Last 12 months
0

new vs the year before

Answered on time
44.4%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Jun 16, 2025

Rank
-

Retention Consulting Services complaints by month

The busiest month was April 2015 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Retention Consulting Services answered all time

  • Closed with explanation844.4%
  • Untimely response1055.6%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Retention Consulting Services complaints are about

  • Debt collection1478%
  • Money transfers & apps16%
  • Payday & personal loans16%
  • Auto loans & leases16%
  • Bank accounts16%

Top Retention Consulting Services problems

Inside "False statements or representation"

  • Impersonated an attorney or official 3
  • Impersonated attorney, law enforcement, or government official 2

Where Retention Consulting Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: New York (2), Pennsylvania (2), Texas (1), Virginia (1), Ohio (1).

Retention Consulting Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Retention Consulting ServicesDebt collection-0new44.4%0%-

Compare side by side: Retention Consulting Services vs Green Square · Retention Consulting Services vs EMoneyUSA · Retention Consulting Services vs Mullooly Jeffrey Rooney & Flynn · Retention Consulting Services vs Credit World Services

What people say about Retention Consulting Services

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Latest Retention Consulting Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jun 16, 2025Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingNJNo timely replyNo
Jan 22, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeVANo timely replyNo
Nov 30, 2022Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialOHNo timely replyNo
Sep 30, 2022Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesALNo timely replyNo
May 29, 2021Money transfers & appsFraud or scamMINo timely replyNo
Nov 13, 2020Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payNYNo timely replyNo
Nov 15, 2019Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtNYNo timely replyNo
Oct 23, 2018Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialIANo timely replyNo
Sep 18, 2017Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtILNo timely replyNo
Aug 3, 2017Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payCTNo timely replyNo
Oct 6, 2015Debt collectionCommunication tacticsThreatened to take legal actionPAExplainedYes
Sep 23, 2015Debt collectionFalse statements or representationImpersonated an attorney or officialMAExplainedYes

Questions about Retention Consulting Services

How many complaints does Retention Consulting Services have?

Retention Consulting Services has 18 complaints on record since March 2015, including 0 in the last 12 months and 0 in the last 30 days.

Does Retention Consulting Services respond to complaints?

Yes. Retention Consulting Services answered 44.4% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Retention Consulting Services?
Is Retention Consulting Services legit?

Retention Consulting Services is a real company with a public complaint record: consumers have complained about it 18 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Retention Consulting Services legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Retention Consulting Services?

Complain to Retention Consulting Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Retention Consulting Services complaints come from?

Most come from New York (2), Pennsylvania (2), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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