Auto lender · complaint record
RLB Texas Auto Center complaints
Filed under RLB Texas Auto Center LLC
Consumers have filed 15 complaints about RLB Texas Auto Center since 2018, 7 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 15
- Last 12 months
- 7
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #57 of 193
Since January 2018
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Aug 8, 2026
Most complained-about auto lenders
RLB Texas Auto Center complaints by month
The busiest month was April 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How RLB Texas Auto Center answered all time
- Closed with non-monetary relief16.7%
- Closed with explanation1493.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What RLB Texas Auto Center complaints are about
Top RLB Texas Auto Center problems
Inside "Managing the loan or lease"
- Problem with fees charged 1
- Billing problem 1
- Loan sold or transferred to another company 1
RLB Texas Auto Center compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | RLB Texas Auto CenterAuto loans & leases | - | 7 | - |
Compare side by side: RLB Texas Auto Center vs The Savings Group · RLB Texas Auto Center vs AC AutoPay LLC, Denver, CO Branch · RLB Texas Auto Center vs CARS Acquisition · RLB Texas Auto Center vs EA Holdings
What people say about RLB Texas Auto Center
All experiencesNo experiences with RLB Texas Auto Center yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest RLB Texas Auto Center complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 7, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| May 12, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Apr 13, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Apr 3, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jan 4, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 5, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 3, 2025 | Auto loans & leases | Getting a loan or leaseProblem with a trade-in | Explained |
| Jan 26, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 13, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 3, 2023 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Mar 9, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
Questions about RLB Texas Auto Center
How many complaints does RLB Texas Auto Center have?
RLB Texas Auto Center has 15 complaints on record since January 2018, including 7 in the last 12 months and 0 in the last 30 days. That makes it number 1,664 of every company by complaints this year.
Does RLB Texas Auto Center respond to complaints?
Yes. RLB Texas Auto Center answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with RLB Texas Auto Center?
The most common problems are managing the loan or lease (3), problem with a company's investigation into an existing problem (1), took or threatened to take negative or legal action (1).
Is RLB Texas Auto Center legit?
RLB Texas Auto Center is a real company with a public complaint record: consumers have complained about it 15 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is RLB Texas Auto Center legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against RLB Texas Auto Center?
Complain to RLB Texas Auto Center in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most RLB Texas Auto Center complaints come from?
Most come from Texas (13), Indiana (1), Missouri (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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