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Mortgages

Roc Capital mortgages complaints

Consumers have filed 21 complaints about Roc Capital's mortgages, 4 in the last 12 months. Roc Capital answered 100% on time and closed 0% with relief. See the whole Roc Capital record.

Roc Capital against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Roc Capital4new100%0%21

Every mortgage company ranked

Latest Roc Capital mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Jul 29, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 18, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Mar 17, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceILExplainedYes
Feb 18, 2026MortgagesStruggling to pay mortgageForeclosureILExplainedYes
Sep 29, 2025MortgagesStruggling to pay mortgageForeclosureILExplainedYes
Sep 15, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsMDExplainedYes
Aug 27, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsMDExplainedYes
Aug 4, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNYExplainedYes
Aug 4, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNYExplainedYes
Jul 23, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNYExplainedYes
Jul 17, 2025MortgagesTrouble during payment processLien releaseNYExplainedYes
Jun 20, 2025MortgagesClosing on a mortgageDelays with the closing processMOExplainedYes
Jun 18, 2025MortgagesTrouble during payment processFees chargedFLExplainedYes
Mar 26, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceWAExplainedYes
Nov 12, 2024MortgagesStruggling to pay mortgageForeclosureMIExplainedNo
Oct 28, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsILExplainedNo
Aug 14, 2024MortgagesTrouble during payment processPaying off the loanGAExplainedNo
Jun 6, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedNo
Apr 5, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresILExplainedNo
Mar 8, 2024MortgagesTrouble during payment processFees chargedILExplainedNo
Oct 2, 2019MortgagesTrouble during payment processPAExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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