Santander Bancorp against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Santander Bancorp | 0 | new | - | - | 48 |
Every mortgage company ranked
Latest Santander Bancorp mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 17, 2020 | Mortgages | Trouble during payment process | PR | Explained | Yes |
| May 26, 2020 | Mortgages | Struggling to pay mortgage | PR | Explained | Yes |
| Jul 25, 2019 | Mortgages | Struggling to pay mortgage | PR | Explained | Yes |
| May 15, 2019 | Mortgages | Struggling to pay mortgage | PR | Explained | Yes |
| May 13, 2019 | Mortgages | Incorrect information on your reportAccount information incorrect | MI | Explained | Yes |
| Dec 3, 2018 | Mortgages | Struggling to pay mortgage | PR | Explained | Yes |
| Jul 10, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | PR | Explained | Yes |
| Jul 5, 2018 | Mortgages | Struggling to pay mortgage | PR | Explained | Yes |
| Jul 2, 2018 | Mortgages | Struggling to pay mortgage | PR | Explained | Yes |
| Jun 4, 2018 | Mortgages | Struggling to pay mortgage | PR | Explained | Yes |
| May 24, 2018 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Mar 30, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | PR | Explained | Yes |
| Mar 15, 2018 | Mortgages | Incorrect information on your reportAccount status incorrect | PR | Explained | Yes |
| Mar 12, 2018 | Mortgages | Struggling to pay mortgage | PR | Explained | Yes |
| Mar 12, 2018 | Mortgages | Incorrect information on your reportAccount status incorrect | PR | Explained | Yes |
| Dec 14, 2017 | Mortgages | Struggling to pay mortgage | PR | Explained | Yes |
| Sep 29, 2017 | Mortgages | Struggling to pay mortgage | PR | Explained | Yes |
| Jul 27, 2017 | Mortgages | Struggling to pay mortgage | PR | Explained | Yes |
| Jun 5, 2017 | Mortgages | Struggling to pay mortgage | - | Explained | Yes |
| May 26, 2017 | Mortgages | Struggling to pay mortgage | PR | Explained | Yes |
| Apr 6, 2017 | Mortgages | Loan modification,collection,foreclosure | PR | Explained | Yes |
| Mar 23, 2017 | Mortgages | Loan servicing, payments, escrow account | PR | Explained | Yes |
| Sep 27, 2016 | Mortgages | Loan modification,collection,foreclosure | - | Explained | Yes |
| Sep 1, 2016 | Mortgages | Loan servicing, payments, escrow account | PR | Explained | Yes |
| Jul 13, 2016 | Mortgages | Loan servicing, payments, escrow account | - | Explained | Yes |
| May 27, 2016 | Mortgages | Loan servicing, payments, escrow account | PR | Explained | Yes |
| Apr 7, 2016 | Mortgages | Loan modification,collection,foreclosure | PA | Explained | Yes |
| Mar 25, 2016 | Mortgages | Loan servicing, payments, escrow account | PR | Explained | Yes |
| Mar 23, 2016 | Mortgages | Loan modification,collection,foreclosure | PR | Explained | Yes |
| Dec 15, 2015 | Mortgages | Loan modification,collection,foreclosure | PR | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Talk about Santander Bancorp
No comments yet. Start the conversation - questions are welcome too.