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Money transfers & apps

Santander Bank money transfers & apps complaints

Consumers have filed 72 complaints about Santander Bank's money transfers & apps. See the whole Santander Bank record.

Santander Bank against other payment apps & money transfer services

#Company12 monthsChangeOn timeReliefAll time
1PayPal9,055+103%100%42%30,324
2Block (Cash App)8,848-78%99.3%0%55,035
3JPMorgan Chase1,679-8%100%5%9,239
4Chime1,560+9%100%5%3,886
5Wells Fargo1,535+9%100%8%7,680
6Bank of America1,419-3%99.6%21%7,549
7Early Warning Services (Zelle)612-97%100%0%22,028
8Western Union595+49%100%0%4,657
9Wise (TransferWise)451+32%96%13%1,679
10Citibank411+23%100%16%2,209
11Capital One362+13%100%7%1,490
12Remitly312+96%99.7%0%1,047
13Santander Bank0new--72

Every payment company ranked

Latest Santander Bank money transfers & apps complaints

ReceivedAboutIssueStateAnswerOn time
Aug 11, 2022Money transfers & appsFraud or scamMAExplainedYes
Jul 30, 2022Money transfers & appsFraud or scam-ExplainedYes
Jul 28, 2022Money transfers & appsConfusing or missing disclosuresNJExplainedYes
Jul 11, 2022Money transfers & appsMoney was not available when promisedPAExplainedNo
Jul 4, 2022Money transfers & appsFraud or scamMAExplainedYes
Jun 15, 2022Money transfers & appsProblem with customer serviceMAExplainedNo
May 27, 2022Money transfers & appsProblem adding moneyNYExplainedNo
May 24, 2022Money transfers & appsFraud or scamCTExplainedYes
May 23, 2022Money transfers & appsMoney was not available when promisedPAExplainedNo
Apr 20, 2022Money transfers & appsOther transaction problemCTExplainedNo
Apr 19, 2022Money transfers & appsOther transaction problemPAExplainedNo
Mar 25, 2022Money transfers & appsFraud or scam-ExplainedNo
Feb 22, 2022Money transfers & appsFraud or scam-ExplainedNo
Feb 13, 2022Money transfers & appsFraud or scamVAExplainedNo
Jan 31, 2022Money transfers & appsMoney was not available when promised-ExplainedYes
Jan 11, 2022Money transfers & appsFraud or scam-ExplainedYes
Dec 10, 2021Money transfers & appsFraud or scamGAExplainedNo
Sep 28, 2021Money transfers & appsUnexpected or other feesNYExplainedYes
Sep 20, 2021Money transfers & appsFraud or scamNJExplainedYes
Sep 10, 2021Money transfers & appsFraud or scamPAExplainedYes
May 14, 2021Money transfers & appsFraud or scamNYExplainedYes
Mar 31, 2021Money transfers & appsUnexpected or other feesNJExplainedYes
Feb 13, 2021Money transfers & appsMoney was not available when promisedNYExplainedYes
Jan 15, 2021Money transfers & appsFraud or scamUTExplainedYes
Jan 9, 2021Money transfers & appsProblem with customer serviceNJExplainedYes
Dec 21, 2020Money transfers & appsMoney was not available when promisedMAExplainedYes
Dec 10, 2020Money transfers & appsFraud or scamMAExplainedYes
Nov 6, 2020Money transfers & appsProblem with customer serviceCTExplainedYes
Jun 30, 2020Money transfers & appsFraud or scamMAExplainedYes
Jun 29, 2020Money transfers & appsFraud or scamNJExplainedYes

Your rights with payment apps & money transfer services

For international transfers the Remittance Rule gives you 180 days to report an error and a right to cancel within 30 minutes in most cases. Payment apps that hold money in an account are generally covered by Regulation E for unauthorized transfers - report them quickly and in writing. Payments you authorized yourself, even to a scammer, are much harder to get back.

Scam warning: Never send money to someone you only know online, to "yourself" at someone else's request, or to fix a problem with an account. Payment apps work like cash: once it's sent, it is usually gone.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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