Security National Financial against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Security National Financial | 3 | new | 100% | 0% | 65 |
Every mortgage company ranked
Latest Security National Financial mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 10, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | VA | Explained | Yes |
| Sep 16, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | TX | Explained | Yes |
| Jan 8, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | TX | Explained | Yes |
| Aug 6, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | FL | Explained | Yes |
| Jun 26, 2025 | Mortgages | Incorrect information on your reportAccount information incorrect | NV | Fixed | Yes |
| Jan 9, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | NV | Explained | Yes |
| Dec 18, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | UT | Explained | Yes |
| Oct 13, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | UT | Explained | Yes |
| Sep 18, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | NJ | Explained | Yes |
| Jul 13, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | TX | Explained | Yes |
| Apr 27, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TX | Explained | Yes |
| Jan 11, 2024 | Mortgages | Closing on a mortgageFees or costs after closing | TX | Explained | Yes |
| Oct 3, 2023 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | GA | Explained | Yes |
| Aug 5, 2023 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
| Jul 31, 2023 | Mortgages | Closing on a mortgage | UT | Explained | Yes |
| Jun 10, 2023 | Mortgages | Trouble during payment process | NM | Fixed | Yes |
| May 8, 2023 | Mortgages | Trouble during payment process | UT | Fixed | Yes |
| May 8, 2023 | Mortgages | Struggling to pay mortgage | FL | Fixed | Yes |
| May 4, 2023 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| May 3, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | SC | Explained | Yes |
| May 1, 2023 | Mortgages | Trouble during payment process | AZ | Explained | Yes |
| Apr 8, 2023 | Mortgages | Struggling to pay mortgage | AL | Explained | Yes |
| Feb 15, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TN | Explained | Yes |
| Jan 20, 2023 | Mortgages | Trouble during payment process | WI | Explained | Yes |
| Nov 22, 2022 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Nov 2, 2022 | Mortgages | Trouble during payment process | TN | Explained | Yes |
| Aug 25, 2022 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Aug 7, 2022 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Jun 29, 2022 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Mar 7, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | GA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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