Selene Finance against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Selene Finance | 0 | new | - | - | 1,607 |
Every mortgage company ranked
Latest Selene Finance mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 9, 2020 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Jan 8, 2020 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Jan 8, 2020 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| Jan 7, 2020 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| Jan 7, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jan 6, 2020 | Mortgages | Incorrect information on your reportAccount status incorrect | GA | Explained | Yes |
| Jan 4, 2020 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| Dec 23, 2019 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Dec 18, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NJ | Explained | Yes |
| Dec 18, 2019 | Mortgages | Trouble during payment process | UT | Explained | Yes |
| Dec 17, 2019 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| Dec 13, 2019 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Dec 12, 2019 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Dec 12, 2019 | Mortgages | Struggling to pay mortgage | VT | Explained | Yes |
| Dec 10, 2019 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Dec 10, 2019 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| Dec 9, 2019 | Mortgages | Trouble during payment process | DC | Explained | Yes |
| Dec 4, 2019 | Mortgages | Struggling to pay mortgage | CO | Explained | Yes |
| Nov 30, 2019 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Nov 30, 2019 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Nov 24, 2019 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| Nov 22, 2019 | Mortgages | Struggling to pay mortgage | OR | Explained | Yes |
| Nov 20, 2019 | Mortgages | Trouble during payment process | LA | Explained | Yes |
| Nov 20, 2019 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| Nov 14, 2019 | Mortgages | Struggling to pay mortgage | WI | Explained | Yes |
| Nov 12, 2019 | Mortgages | Struggling to pay mortgage | PA | Explained | Yes |
| Nov 12, 2019 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Nov 11, 2019 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Nov 8, 2019 | Mortgages | Struggling to pay mortgage | NC | Explained | Yes |
| Nov 6, 2019 | Mortgages | Trouble during payment process | TX | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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