Mortgage company · complaint record
Selene Finance complaints
Filed under Selene Finance LP
Consumers have filed 1,695 complaints about Selene Finance since 2012, none in the last 12 months. It answered 99.1% on time and closed 0% with relief for the customer. The most common problem is loan modification,collection,foreclosure.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1,695
- Last 12 months
- 0
- Answered on time
- 99.1%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 9, 2020
Selene Finance complaints by month
The busiest month was August 2016 (51 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Selene Finance answered all time
- Closed with monetary relief20.1%
- Closed with non-monetary relief30.2%
- Closed with relief10.1%
- Closed with explanation1,68199.2%
- Closed80.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Selene Finance complaints are about
Top Selene Finance problems
Where Selene Finance complaints come from
Most complaints: Florida (198), New York (160), California (152), Georgia (145), New Jersey (110).
Selene Finance compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Selene FinanceMortgages | - | 0 | - |
Compare side by side: Selene Finance vs Midwest Loan Services · Selene Finance vs Truhome Solutions · Selene Finance vs NEXA Mortgage · Selene Finance vs Hilltop
What people say about Selene Finance
All experiencesNo experiences with Selene Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Selene Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 9, 2020 | Mortgages | Closing on a mortgage | Explained |
| Jan 8, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| Jan 8, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| Jan 7, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| Jan 7, 2020 | Mortgages | Trouble during payment process | Explained |
| Jan 6, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 6, 2020 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 4, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| Jan 3, 2020 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 23, 2019 | Mortgages | Trouble during payment process | Explained |
| Dec 18, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Dec 18, 2019 | Mortgages | Trouble during payment process | Explained |
Questions about Selene Finance
How many complaints does Selene Finance have?
Selene Finance has 1,695 complaints on record since January 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Selene Finance respond to complaints?
Yes. Selene Finance answered 99.1% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Selene Finance?
The most common problems are loan modification,collection,foreclosure (527), loan servicing, payments, escrow account (341), struggling to pay mortgage (311).
Is Selene Finance legit?
Selene Finance is a real company with a public complaint record: consumers have complained about it 1,695 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Selene Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Selene Finance?
Complain to Selene Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Selene Finance complaints come from?
Most come from Florida (198), New York (160), California (152). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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