Debt collection
Shellpoint Mortgage Servicing debt collection complaints
Consumers have filed 717 complaints about Shellpoint Mortgage Servicing's debt collection, 135 in the last 12 months (+13%). Shellpoint Mortgage Servicing answered 84.4% on time and closed 0% with relief. See the whole Shellpoint Mortgage Servicing record.
Shellpoint Mortgage Servicing against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Shellpoint Mortgage Servicing | 135 | 84.4% | 0% |
Latest Shellpoint Mortgage Servicing debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 29, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 28, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 28, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 25, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | No timely reply |
| Apr 22, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 22, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 19, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Apr 18, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Apr 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 10, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 6, 2026 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Apr 6, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 4, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Apr 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 3, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Apr 3, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 1, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 1, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Mar 31, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 31, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 26, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Mar 25, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 25, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 19, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 18, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 18, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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