Debt collection
Shepherd Outsourcing debt collection complaints
Consumers have filed 555 complaints about Shepherd Outsourcing's debt collection, 266 in the last 12 months (+24%). Shepherd Outsourcing answered 100% on time and closed 0% with relief. See the whole Shepherd Outsourcing record.
Shepherd Outsourcing against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Shepherd Outsourcing | 266 | 100% | 0% |
Latest Shepherd Outsourcing debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 17, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Sep 15, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Sep 13, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 11, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 11, 2026 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | Explained |
| Sep 11, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 9, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 8, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Sep 6, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Sep 5, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 2, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 29, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 26, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Aug 26, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 19, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 17, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Aug 14, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Aug 14, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Aug 12, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Aug 11, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 9, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Aug 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 1, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jul 26, 2026 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Jul 25, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 23, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 23, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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