Debt collection
Shepherd Outsourcing debt collection complaints
Consumers have filed 555 complaints about Shepherd Outsourcing's debt collection, 266 in the last 12 months (+24%). Shepherd Outsourcing answered 100% on time and closed 0% with relief. See the whole Shepherd Outsourcing record.
Shepherd Outsourcing against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Shepherd Outsourcing | 266 | 100% | 0% |
Latest Shepherd Outsourcing debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 23, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jul 22, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 22, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 21, 2026 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | Explained |
| Jul 17, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jul 16, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jul 16, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jul 15, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 8, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jul 7, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jul 7, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 7, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 7, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 5, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Jul 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 4, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 29, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 22, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jun 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 19, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 16, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 12, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 7, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 5, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 31, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Shepherd Outsourcing
No comments yet. Start the conversation - questions are welcome too.