Bank · complaint record
Sofi Local complaints
Filed under SOFI LOCAL CORP
Consumers have filed 2 complaints about Sofi Local since 2024, 1 of them in the last 12 months. It answered 0% on time and closed 100% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- #164 of 188
Since December 2024
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Dec 30, 2025
Most complained-about banks & credit unions
Sofi Local complaints by month
The busiest month was December 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Sofi Local answered all time
- Closed with non-monetary relief150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Sofi Local complaints are about
Top Sofi Local problems
Inside "Managing an account"
- Problem accessing account 1
Sofi Local compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Sofi LocalBank accounts | - | 1 | - |
Compare side by side: Sofi Local vs Bancfirst · Sofi Local vs Banner · Sofi Local vs Customers Bancorp · Sofi Local vs RBC Bank
What people say about Sofi Local
All experiencesNo experiences with Sofi Local yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Sofi Local complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 30, 2025 | Bank accounts | Managing an accountProblem accessing account | No timely reply |
| Dec 1, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Fixed |
Questions about Sofi Local
How many complaints does Sofi Local have?
Sofi Local has 2 complaints on record since December 2024, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Sofi Local respond to complaints?
Yes. Sofi Local answered 0% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Sofi Local?
The most common problems are managing an account (1), applying for a mortgage or refinancing an existing mortgage (1).
Is Sofi Local legit?
Sofi Local is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sofi Local legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Sofi Local?
Complain to Sofi Local in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Sofi Local complaints come from?
Most come from Missouri (1), California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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