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Debt collector · complaint record

Softgate Systems complaints

Consumers have filed 9 complaints about Softgate Systems since 2023, 5 of them in the last 12 months. It answered 0% on time. The most common problem is took or threatened to take negative or legal action.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
9

Since January 2023

Last 12 months
5

new vs the year before

Answered on time
0%

Industry: 96.5%

Closed with relief
-

Typical debt collector: 24%

Last 30 days
0

Newest: May 12, 2026

Rank
#940 of 1,963

Most complained-about debt collectors

Softgate Systems complaints by month

The busiest month was January 2025 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Softgate Systems answered all time

  • Untimely response9100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Softgate Systems complaints are about

  • Debt collection556%
  • Credit reporting111%
  • Credit cards222%
  • Payday & personal loans111%

Top Softgate Systems problems

Inside "Took or threatened to take negative or legal action"

  • Threatened or suggested your credit would be damaged 5

Where Softgate Systems complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (4), Maryland (1), Ohio (1), Arizona (1), Texas (1).

Softgate Systems compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Softgate SystemsDebt collection-5new0%--

Compare side by side: Softgate Systems vs Green Square · Softgate Systems vs EMoneyUSA · Softgate Systems vs Mullooly Jeffrey Rooney & Flynn · Softgate Systems vs Credit World Services

What people say about Softgate Systems

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Latest Softgate Systems complaints

Full log
ReceivedAboutIssueStateAnswerOn time
May 12, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDNo timely replyNo
May 12, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZNo timely replyNo
Feb 19, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCANo timely replyNo
Dec 12, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCANo timely replyNo
Nov 20, 2025Credit reportingImproper use of your reportReporting company used your report improperlyOHNo timely replyNo
Oct 18, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXNo timely replyNo
Jan 14, 2025Credit cardsProblem when making paymentsProblem during payment processCANo timely replyNo
Jan 14, 2025Credit cardsProblem when making paymentsProblem during payment processCANo timely replyNo
Jan 10, 2023Payday & personal loansCharged fees or interest you didn't expectILNo timely replyNo

Questions about Softgate Systems

How many complaints does Softgate Systems have?

Softgate Systems has 9 complaints on record since January 2023, including 5 in the last 12 months and 0 in the last 30 days. That makes it number 1,875 of every company by complaints this year.

Does Softgate Systems respond to complaints?

Yes. Softgate Systems answered 0% of its complaints on time (within 15 days) and closed - with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Softgate Systems?
Is Softgate Systems legit?

Softgate Systems is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Softgate Systems legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Softgate Systems?

Complain to Softgate Systems in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Softgate Systems complaints come from?

Most come from California (4), Maryland (1), Ohio (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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