Payment company · complaint record
Sonali Exchange complaints
Filed under Sonali Exchange Co. Inc
Consumers have filed 3 complaints about Sonali Exchange since 2013, none in the last 12 months. It answered 33.3% on time and closed 0% with relief for the customer. The most common problem is problem with customer service.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 33.3%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since July 2013
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Jan 25, 2022
Sonali Exchange complaints by month
The busiest month was January 2022 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Sonali Exchange answered all time
- Closed with explanation266.7%
- Untimely response133.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Sonali Exchange problems
Sonali Exchange compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | Sonali ExchangeMoney transfers & apps | - | 0 | - |
Compare side by side: Sonali Exchange vs Ria Envia · Sonali Exchange vs Bill.Com · Sonali Exchange vs Global Tel*Link · Sonali Exchange vs Airtm
What people say about Sonali Exchange
All experiencesNo experiences with Sonali Exchange yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Sonali Exchange complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 25, 2022 | Money transfers & apps | Problem with customer service | Explained |
| Jan 4, 2022 | Money transfers & apps | Other transaction problem | No timely reply |
| Jul 9, 2013 | Money transfers & apps | Money was not available when promised | Explained |
Questions about Sonali Exchange
How many complaints does Sonali Exchange have?
Sonali Exchange has 3 complaints on record since July 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Sonali Exchange respond to complaints?
Yes. Sonali Exchange answered 33.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Sonali Exchange?
The most common problems are problem with customer service (1), money was not available when promised (1), other transaction problem (1).
Is Sonali Exchange legit?
Sonali Exchange is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sonali Exchange legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Sonali Exchange?
Complain to Sonali Exchange in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Sonali Exchange complaints come from?
Most come from Massachusetts (2), New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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