Sortis Financial against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Sortis Financial | 0 | new | - | - | 135 |
Every mortgage company ranked
Latest Sortis Financial mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 23, 2019 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Nov 2, 2018 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Oct 28, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Oct 23, 2018 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Oct 21, 2018 | Mortgages | Trouble during payment process | PA | Explained | Yes |
| Oct 12, 2018 | Mortgages | Struggling to pay mortgage | - | Explained | Yes |
| Sep 30, 2018 | Mortgages | Trouble during payment process | PA | Explained | Yes |
| Aug 23, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jul 30, 2018 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Jul 24, 2018 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Jul 7, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OH | Explained | Yes |
| Jul 6, 2018 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| May 3, 2018 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Apr 30, 2018 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Apr 26, 2018 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Feb 28, 2018 | Mortgages | Trouble during payment process | AL | Explained | Yes |
| Dec 30, 2017 | Mortgages | Struggling to pay mortgage | GA | Explained | No |
| Oct 25, 2017 | Mortgages | Trouble during payment process | WA | Explained | Yes |
| Oct 10, 2017 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| Aug 18, 2017 | Mortgages | Trouble during payment process | MS | Explained | Yes |
| Jul 14, 2017 | Mortgages | Improper use of your reportReporting company used your report improperly | CA | Explained | Yes |
| Jun 29, 2017 | Mortgages | Trouble during payment process | LA | Explained | Yes |
| Jun 21, 2017 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| May 10, 2017 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| May 4, 2017 | Mortgages | Trouble during payment process | WI | Explained | Yes |
| Apr 21, 2017 | Mortgages | Loan modification,collection,foreclosure | NY | Explained | No |
| Apr 19, 2017 | Mortgages | Loan modification,collection,foreclosure | CA | Explained | No |
| Apr 17, 2017 | Mortgages | Credit decision / Underwriting | CA | Explained | Yes |
| Apr 14, 2017 | Mortgages | Loan servicing, payments, escrow account | FL | Explained | Yes |
| Mar 6, 2017 | Mortgages | Loan servicing, payments, escrow account | FL | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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