Payment company · complaint record
South Exchange complaints
Filed under SOUTH EXCHANGE, INC
Consumers have filed 2 complaints about South Exchange since 2014, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is money was not available when promised.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since September 2014
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Jan 22, 2020
South Exchange complaints by month
The busiest month was September 2014 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How South Exchange answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top South Exchange problems
South Exchange compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | South ExchangeMoney transfers & apps | - | 0 | - |
Compare side by side: South Exchange vs Ria Envia · South Exchange vs Bill.Com · South Exchange vs Global Tel*Link · South Exchange vs Airtm
What people say about South Exchange
All experiencesNo experiences with South Exchange yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest South Exchange complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 22, 2020 | Money transfers & apps | Money was not available when promised | Explained |
| Sep 8, 2014 | Money transfers & apps | Other service issues | Explained |
Questions about South Exchange
How many complaints does South Exchange have?
South Exchange has 2 complaints on record since September 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does South Exchange respond to complaints?
Yes. South Exchange answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with South Exchange?
The most common problems are money was not available when promised (1), other service issues (1).
Is South Exchange legit?
South Exchange is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is South Exchange legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against South Exchange?
Complain to South Exchange in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most South Exchange complaints come from?
Most come from Florida (1), Illinois (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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