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Complaint log

Southern Auto Finance complaint log

The newest complaints about Southern Auto Finance, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeALIn progressYes
Oct 26, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionFLExplainedYes
Oct 19, 2026Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Oct 19, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountALExplainedYes
Oct 11, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedNo
Oct 9, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedNo
Oct 6, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionINExplainedNo
Sep 24, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingSCExplainedYes
Sep 15, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedNo
Sep 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedNo
Sep 12, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionFLExplainedNo
Sep 8, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionFLExplainedYes
Sep 3, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedNo
Sep 3, 2026Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingGAExplainedNo
Sep 2, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Aug 30, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Aug 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedNo
Aug 28, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectTXExplainedNo
Aug 26, 2026Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleGAExplainedYes
Aug 24, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportTXExplainedNo
Aug 19, 2026Debt collectionCommunication tacticsFrequent or repeated callsGAExplainedYes
Aug 19, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Aug 19, 2026Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Aug 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedNo
Aug 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jul 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedNo
Jul 29, 2026Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedNo
Jul 28, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayVAExplainedNo
Jul 24, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionFLExplainedNo
Jul 23, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateGAExplainedNo
Jul 21, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMSExplainedNo
Jul 20, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsTXExplainedNo
Jul 17, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTNExplainedYes
Jul 13, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedNo
Jul 8, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Jul 8, 2026Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Jun 27, 2026Credit reportingIncorrect information on your reportAccount information incorrectAZExplainedNo
Jun 26, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedNo
Jun 24, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedNo
Jun 14, 2026Credit cardsIncorrect information on your reportAccount information incorrectFLExplainedNo
Jun 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTNExplainedNo
Jun 11, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedNo
Jun 1, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNJExplainedNo
May 24, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleFLExplainedNo
May 23, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldFLExplainedNo
May 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedNo
May 20, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNCExplainedNo
May 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedNo
May 12, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedNo
May 7, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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