Payment company · complaint record
Springboard CDFI complaints
Consumers have filed 3 complaints about Springboard CDFI since 2019, none in the last 12 months. It answered 33.3% on time and closed 100% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 33.3%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since May 2019
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Jan 7, 2025
Springboard CDFI complaints by month
The busiest month was May 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Springboard CDFI answered all time
- Closed with monetary relief133.3%
- Untimely response266.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Springboard CDFI complaints are about
Top Springboard CDFI problems
Springboard CDFI compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | Springboard CDFIMoney transfers & apps | - | 0 | - |
Compare side by side: Springboard CDFI vs Ria Envia · Springboard CDFI vs Bill.Com · Springboard CDFI vs Global Tel*Link · Springboard CDFI vs Airtm
What people say about Springboard CDFI
All experiencesNo experiences with Springboard CDFI yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Springboard CDFI complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 7, 2025 | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | No timely reply |
| Dec 31, 2023 | Money transfers & apps | Wrong amount charged or received | No timely reply |
| May 10, 2019 | Mortgages | Closing on a mortgage | Money back |
Questions about Springboard CDFI
How many complaints does Springboard CDFI have?
Springboard CDFI has 3 complaints on record since May 2019, including 0 in the last 12 months and 0 in the last 30 days.
Does Springboard CDFI respond to complaints?
Yes. Springboard CDFI answered 33.3% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Springboard CDFI?
The most common problems are closing on a mortgage (1), wrong amount charged or received (1), issue where my lender is my school (1).
Is Springboard CDFI legit?
Springboard CDFI is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Springboard CDFI legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Springboard CDFI?
Complain to Springboard CDFI in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Springboard CDFI complaints come from?
Most come from California (1), New Hampshire (1), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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