Stearns Ventures against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Stearns Ventures | 0 | new | - | - | 360 |
Every mortgage company ranked
Latest Stearns Ventures mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 25, 2021 | Mortgages | Trouble during payment process | CO | Explained | Yes |
| Jun 3, 2021 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| May 1, 2021 | Mortgages | Trouble during payment process | WA | Explained | Yes |
| Apr 14, 2021 | Mortgages | Closing on a mortgage | MN | Explained | Yes |
| Apr 7, 2021 | Mortgages | Trouble during payment process | NH | Explained | Yes |
| Apr 6, 2021 | Mortgages | Trouble during payment process | IL | Explained | Yes |
| Apr 5, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Mar 15, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CO | Explained | Yes |
| Mar 12, 2021 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Mar 11, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Mar 5, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | GA | Explained | Yes |
| Mar 2, 2021 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Jan 28, 2021 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Sep 21, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OH | Explained | Yes |
| Aug 31, 2020 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Aug 20, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NV | Explained | Yes |
| Jun 30, 2020 | Mortgages | Trouble during payment process | MD | Explained | Yes |
| Jun 16, 2020 | Mortgages | Closing on a mortgage | IL | Explained | Yes |
| Jun 8, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 19, 2020 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| May 8, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 4, 2020 | Mortgages | Closing on a mortgage | OR | Explained | Yes |
| Apr 15, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Apr 4, 2020 | Mortgages | Trouble during payment process | KY | Explained | Yes |
| Mar 24, 2020 | Mortgages | Closing on a mortgage | VA | Explained | No |
| Mar 20, 2020 | Mortgages | Trouble during payment process | AZ | Explained | Yes |
| Jan 13, 2020 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| Dec 24, 2019 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Dec 13, 2019 | Mortgages | Trouble during payment process | NV | Explained | Yes |
| Nov 24, 2019 | Mortgages | Trouble during payment process | TX | Explained | No |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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