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Complaint log

Stonegate Mortgage complaint log

The newest complaints about Stonegate Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 20, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDNo timely replyNo
Jul 15, 2021MortgagesClosing on a mortgageCONo timely replyNo
Sep 26, 2019MortgagesStruggling to pay mortgageTNNo timely replyNo
Mar 27, 2018Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Mar 3, 2018MortgagesTrouble during payment processILExplainedYes
Jan 4, 2018MortgagesTrouble during payment processWIExplainedYes
Jan 3, 2018MortgagesStruggling to pay mortgageNJExplainedYes
Jan 2, 2018Credit reportingIncorrect information on your reportAccount status incorrectILExplainedYes
Nov 22, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedNo
Nov 6, 2017MortgagesStruggling to pay mortgageVAExplainedYes
Oct 17, 2017MortgagesClosing on a mortgageNCFixedYes
Sep 29, 2017MortgagesTrouble during payment processTNExplainedYes
Sep 29, 2017MortgagesTrouble during payment processNCFixedNo
Sep 18, 2017Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Jul 21, 2017MortgagesTrouble during payment processCAExplainedYes
Jul 7, 2017MortgagesClosing on a mortgageILExplainedYes
Jul 6, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
May 9, 2017MortgagesTrouble during payment processINMoney backYes
May 3, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageOHFixedYes
Apr 18, 2017MortgagesLoan modification,collection,foreclosureOHExplainedNo
Apr 13, 2017MortgagesLoan servicing, payments, escrow accountTXExplainedYes
Apr 5, 2017MortgagesLoan modification,collection,foreclosureOHExplainedYes
Mar 20, 2017MortgagesLoan servicing, payments, escrow accountINMoney backYes
Mar 17, 2017MortgagesLoan servicing, payments, escrow accountTNExplainedYes
Mar 13, 2017MortgagesApplication, originator, mortgage brokerPAFixedYes
Mar 7, 2017MortgagesSettlement process and costsILFixedYes
Feb 22, 2017MortgagesLoan servicing, payments, escrow accountKSFixedYes
Feb 18, 2017MortgagesLoan servicing, payments, escrow accountMOMoney backYes
Feb 16, 2017MortgagesLoan servicing, payments, escrow accountGAFixedYes
Feb 16, 2017MortgagesLoan servicing, payments, escrow accountGAFixedYes
Feb 10, 2017MortgagesLoan servicing, payments, escrow accountNJFixedYes
Feb 6, 2017MortgagesLoan modification,collection,foreclosureIAFixedYes
Jan 31, 2017MortgagesApplication, originator, mortgage brokerCAFixedNo
Jan 19, 2017MortgagesLoan modification,collection,foreclosureMOFixedNo
Jan 5, 2017MortgagesLoan servicing, payments, escrow accountWAFixedYes
Dec 22, 2016MortgagesSettlement process and costsFLFixedYes
Dec 18, 2016MortgagesLoan servicing, payments, escrow accountFLFixedYes
Dec 6, 2016MortgagesLoan servicing, payments, escrow accountNCFixedYes
Dec 1, 2016MortgagesLoan servicing, payments, escrow accountILFixedYes
Nov 16, 2016MortgagesLoan servicing, payments, escrow accountNJFixedYes
Nov 10, 2016MortgagesLoan servicing, payments, escrow accountOHFixedYes
Nov 10, 2016MortgagesLoan servicing, payments, escrow accountMOFixedYes
Oct 28, 2016MortgagesLoan servicing, payments, escrow accountTXFixedYes
Oct 25, 2016MortgagesLoan servicing, payments, escrow accountGAFixedYes
Oct 8, 2016MortgagesCredit decision / UnderwritingMDMoney backNo
Oct 3, 2016MortgagesLoan servicing, payments, escrow accountILFixedYes
Sep 21, 2016MortgagesLoan servicing, payments, escrow accountILFixedYes
Sep 21, 2016MortgagesLoan servicing, payments, escrow accountINFixedYes
Sep 9, 2016MortgagesApplication, originator, mortgage brokerFLMoney backNo
Aug 30, 2016MortgagesLoan servicing, payments, escrow accountNJFixedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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