Loan servicer · complaint record
Student Aid Foundation complaints
Consumers have filed 3 complaints about Student Aid Foundation since 2020, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is dealing with your lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since October 2020
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Dec 29, 2021
Student Aid Foundation complaints by month
The busiest month was October 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Student Aid Foundation answered all time
- Closed with explanation3100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Student Aid Foundation problems
Inside "Dealing with your lender or servicer"
- Trouble with how payments are being handled 2
- Received bad information about your loan 1
Student Aid Foundation compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | Student Aid FoundationStudent loans | - | 0 | - |
Compare side by side: Student Aid Foundation vs Earnest · Student Aid Foundation vs College Ave Student Loan Servicing · Student Aid Foundation vs Meritize Financial · Student Aid Foundation vs LendKey Technologies
What people say about Student Aid Foundation
All experiencesNo experiences with Student Aid Foundation yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Student Aid Foundation complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 29, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Dec 18, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 5, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
Questions about Student Aid Foundation
How many complaints does Student Aid Foundation have?
Student Aid Foundation has 3 complaints on record since October 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Student Aid Foundation respond to complaints?
Yes. Student Aid Foundation answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Student Aid Foundation?
The most common problems are dealing with your lender or servicer (3).
Is Student Aid Foundation legit?
Student Aid Foundation is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Student Aid Foundation legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Student Aid Foundation?
Complain to Student Aid Foundation in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Student Aid Foundation complaints come from?
Most come from Georgia (1), Massachusetts (1), Maryland (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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