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Complaint log

Sun Loan complaint log

The newest complaints about Sun Loan, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 15, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNMExplainedYes
May 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMOExplainedYes
May 13, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXFixedYes
May 9, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateTXExplainedYes
May 9, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
May 8, 2026Payday & personal loansStruggling to pay your loanCAExplainedYes
May 7, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
May 6, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
May 5, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
May 5, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
May 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXFixedYes
May 4, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOKExplainedYes
May 1, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXFixedYes
Apr 29, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXFixedYes
Apr 29, 2026Payday & personal loansIncorrect information on your reportInformation belongs to someone elseOKExplainedYes
Apr 28, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectTXExplainedYes
Apr 28, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Apr 28, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Apr 28, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Apr 27, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsMOFixedYes
Apr 25, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Apr 22, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXFixedYes
Apr 21, 2026Payday & personal loansCan't contact lender or servicerTXExplainedYes
Apr 21, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Apr 21, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Apr 20, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Apr 17, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Apr 17, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Apr 14, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXFixedYes
Apr 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXFixedYes
Apr 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXFixedYes
Apr 12, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Apr 10, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOKFixedYes
Apr 10, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Apr 9, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXFixedYes
Apr 9, 2026Payday & personal loansStruggling to pay your loanMOExplainedYes
Apr 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes
Apr 4, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Apr 3, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMOExplainedYes
Apr 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNMFixedYes
Apr 1, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOKExplainedYes
Mar 31, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNVExplainedYes
Mar 29, 2026Credit reportingIncorrect information on your reportAccount status incorrectMOFixedYes
Mar 28, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMOExplainedYes
Mar 27, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Mar 24, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Mar 23, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Mar 19, 2026Payday & personal loansProblem when making paymentsOKExplainedYes
Mar 19, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Mar 18, 2026Payday & personal loansProblem when making paymentsTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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