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Complaint log

Sun Loan complaint log

The newest complaints about Sun Loan, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 17, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Mar 16, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Mar 12, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Mar 9, 2026Payday & personal loansProblem when making paymentsILExplainedYes
Mar 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Mar 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Mar 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTNExplainedYes
Mar 4, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Mar 4, 2026Payday & personal loansProblem when making paymentsMOExplainedYes
Mar 3, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMOExplainedYes
Mar 3, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOKExplainedYes
Mar 1, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Feb 26, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedNo
Feb 24, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMOExplainedYes
Feb 23, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOKExplainedYes
Feb 20, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Feb 15, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Feb 14, 2026Credit reportingIncorrect information on your reportAccount status incorrectOKExplainedYes
Feb 12, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtILExplainedYes
Feb 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Feb 11, 2026Payday & personal loansIncorrect information on your reportInformation belongs to someone elseTXFixedYes
Feb 10, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Feb 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOKExplainedYes
Feb 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Feb 7, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Feb 6, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Feb 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNVExplainedYes
Feb 5, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Feb 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXFixedYes
Feb 3, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Feb 3, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Feb 2, 2026Credit reportingIncorrect information on your reportAccount status incorrectOKExplainedYes
Feb 2, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jan 30, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Jan 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jan 27, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Jan 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jan 26, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMOFixedYes
Jan 26, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Jan 24, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jan 23, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jan 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMOExplainedYes
Jan 23, 2026Credit reportingIncorrect information on your reportAccount information incorrectMOExplainedYes
Jan 23, 2026Debt collectionAttempts to collect debt not owedDebt was paidILExplainedYes
Jan 21, 2026Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtIDExplainedYes
Jan 20, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMOExplainedYes
Jan 20, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jan 19, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Jan 19, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jan 16, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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