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Complaint log

Sun Loan complaint log

The newest complaints about Sun Loan, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jul 13, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jul 11, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountOKExplainedYes
Jul 9, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Jul 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jul 8, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jul 7, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Jul 6, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMOExplainedYes
Jul 2, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Jul 2, 2026Credit reportingIncorrect information on your reportPersonal information incorrectALExplainedYes
Jul 2, 2026Payday & personal loansIncorrect information on your reportOld information reappears or never goes awayTXExplainedYes
Jun 29, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jun 29, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jun 26, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Jun 25, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNMExplainedYes
Jun 25, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jun 24, 2026Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Jun 24, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedWAExplainedYes
Jun 23, 2026Payday & personal loansProblem when making paymentsILExplainedYes
Jun 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOKExplainedYes
Jun 22, 2026Debt collectionCommunication tacticsFrequent or repeated callsMOExplainedYes
Jun 22, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Jun 19, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jun 18, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Jun 18, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCOExplainedYes
Jun 17, 2026Payday & personal loansStruggling to pay your loanNMExplainedYes
Jun 14, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXFixedYes
Jun 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jun 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursIAExplainedYes
Jun 12, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXFixedYes
Jun 11, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Jun 9, 2026Payday & personal loansGetting the loanTXExplainedYes
Jun 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jun 6, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNVExplainedYes
Jun 5, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Jun 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jun 3, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
May 31, 2026Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
May 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXFixedYes
May 27, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysGAExplainedYes
May 27, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXFixedYes
May 26, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateTXExplainedYes
May 26, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
May 24, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
May 19, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMOExplainedYes
May 18, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
May 18, 2026Payday & personal loansProblem with fraud alerts or security freezesTXExplainedYes
May 16, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXFixedYes
May 16, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
May 15, 2026Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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