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Complaint log

Sunnova Energy complaint log

The newest complaints about Sunnova Energy, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 22, 2024Payday & personal loansGetting the loanFLExplainedYes
Mar 22, 2024Payday & personal loansProblem with additional add-on products or servicesPAExplainedYes
Mar 22, 2024MortgagesProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneTXExplainedYes
Mar 21, 2024Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Mar 18, 2024Payday & personal loansCharged fees or interest you didn't expectSCExplainedYes
Mar 15, 2024Payday & personal loansCharged fees or interest you didn't expectMDExplainedYes
Mar 8, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountCOExplainedYes
Mar 8, 2024Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Feb 28, 2024Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingCOExplainedYes
Feb 22, 2024Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Feb 5, 2024Payday & personal loansStruggling to pay your loanHIExplainedYes
Dec 19, 2023Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Sep 2, 2023Credit reportingIncorrect information on your reportPublic record information inaccurateCAExplainedYes
Jun 9, 2023Money transfers & appsMoney was not available when promisedNJMoney backYes
Jun 7, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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