Complaint log
Sunnova Energy complaint log
The newest complaints about Sunnova Energy, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 16, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | No timely reply |
| Dec 13, 2025 | Money transfers & apps | Confusing or missing disclosures | No timely reply |
| Dec 12, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | No timely reply |
| Dec 9, 2025 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | No timely reply |
| Dec 5, 2025 | Money transfers & apps | Problem with customer service | No timely reply |
| Dec 5, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Dec 4, 2025 | Payday & personal loans | Problem with additional add-on products or services | No timely reply |
| Nov 28, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Nov 26, 2025 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | No timely reply |
| Nov 25, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Nov 24, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Nov 23, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Nov 21, 2025 | Payday & personal loans | Getting the loan | No timely reply |
| Nov 21, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | No timely reply |
| Nov 12, 2025 | Payday & personal loans | Received a loan you didn't apply for | No timely reply |
| Nov 11, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | No timely reply |
| Nov 7, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Nov 6, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Nov 5, 2025 | Payday & personal loans | Struggling to pay your loan | No timely reply |
| Oct 31, 2025 | Credit reporting | Incorrect information on your reportInformation is incorrect | No timely reply |
| Oct 26, 2025 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | No timely reply |
| Oct 22, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Oct 18, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Oct 17, 2025 | Payday & personal loans | Problem when making payments | No timely reply |
| Oct 15, 2025 | Debt relief & credit repair | Confusing or missing disclosures | No timely reply |
| Oct 14, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | No timely reply |
| Oct 12, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Oct 2, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | No timely reply |
| Sep 28, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Sep 22, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Sep 19, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
| Sep 17, 2025 | Money transfers & apps | Problem with customer service | No timely reply |
| Sep 16, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Sep 15, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | No timely reply |
| Sep 12, 2025 | Payday & personal loans | Problem with additional add-on products or services | No timely reply |
| Sep 12, 2025 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | No timely reply |
| Aug 28, 2025 | Payday & personal loans | Struggling to pay your loan | No timely reply |
| Aug 16, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Aug 14, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Aug 13, 2025 | Payday & personal loans | Problem when making payments | No timely reply |
| Jul 31, 2025 | Payday & personal loans | Problem when making payments | No timely reply |
| Jul 28, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Jul 28, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Jul 28, 2025 | Debt relief & credit repair | Confusing or missing disclosures | No timely reply |
| Jul 25, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Jul 15, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Jul 15, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
| Jul 14, 2025 | Debt collection | Took or threatened to take negative or legal actionSued you in a state where you do not live or did not sign for the debt | No timely reply |
| Jul 9, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
| Jul 6, 2025 | Payday & personal loans | Getting the loan | No timely reply |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works