Lender · complaint record
Sunnova Energy complaints
Filed under Sunnova Energy Corporation
Consumers have filed 115 complaints about Sunnova Energy since 2023, 14 of them in the last 12 months (-79% on the year before). It answered 0% on time and closed 3% with relief for the customer. The most common problem is charged fees or interest you didn't expect.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 115
- Last 12 months
- 14
- Answered on time
- 0%
- Closed with relief
- 3%
- Last 30 days
- 0
- Rank
- #80 of 272
Since June 2023
-79% vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Dec 16, 2025
Most complained-about personal & payday lenders
Sunnova Energy complaints by month
The busiest month was June 2025 (13 complaints). Complaints in the last 12 months are down 79% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Sunnova Energy answered all time
- Closed with monetary relief10.9%
- Closed with explanation3127%
- Untimely response8372.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Sunnova Energy complaints are about
Top Sunnova Energy problems
Inside "Incorrect information on your report"
- Account information incorrect 7
- Information belongs to someone else 5
- Account status incorrect 5
- Public record information inaccurate 2
- Old information reappears or never goes away 1
- Information is incorrect 1
Where Sunnova Energy complaints come from
Most complaints: California (21), Texas (17), Florida (14), Maryland (11), New Jersey (8).
Sunnova Energy compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | Sunnova EnergyPayday & personal loans | - | 14 | - |
Compare side by side: Sunnova Energy vs SoLo Funds · Sunnova Energy vs AAA Auto Title Loans · Sunnova Energy vs Powerpay · Sunnova Energy vs AmeriCash
What people say about Sunnova Energy
All experiencesNo experiences with Sunnova Energy yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Sunnova Energy complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 16, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | No timely reply |
| Dec 13, 2025 | Money transfers & apps | Confusing or missing disclosures | No timely reply |
| Dec 12, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | No timely reply |
| Dec 9, 2025 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | No timely reply |
| Dec 5, 2025 | Money transfers & apps | Problem with customer service | No timely reply |
| Dec 5, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Dec 4, 2025 | Payday & personal loans | Problem with additional add-on products or services | No timely reply |
| Nov 28, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Nov 26, 2025 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | No timely reply |
| Nov 25, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Nov 24, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Nov 23, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
Questions about Sunnova Energy
How many complaints does Sunnova Energy have?
Sunnova Energy has 115 complaints on record since June 2023, including 14 in the last 12 months and 0 in the last 30 days. That makes it number 1,264 of every company by complaints this year.
Does Sunnova Energy respond to complaints?
Yes. Sunnova Energy answered 0% of its complaints on time (within 15 days) and closed 3% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Sunnova Energy?
The most common problems are charged fees or interest you didn't expect (15), incorrect information on your report (21), problem with a company's investigation into an existing problem (10).
Is Sunnova Energy legit?
Sunnova Energy is a real company with a public complaint record: consumers have complained about it 115 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sunnova Energy legit? for the signals, red flags and how to protect yourself.
Are complaints about Sunnova Energy going up or down?
Down. There were 14 complaints in the last 12 months against 68 in the 12 before (-79%). See every month.
How do I file a complaint against Sunnova Energy?
Complain to Sunnova Energy in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Sunnova Energy complaints come from?
Most come from California (21), Texas (17), Florida (14). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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