Debt collection
SunTrust debt collection complaints
Consumers have filed 177 complaints about SunTrust's debt collection. See the whole SunTrust record.
SunTrust against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | SunTrust | 0 | - | - |
Latest SunTrust debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 5, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Jul 24, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Jul 16, 2014 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 30, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Fixed |
| Jun 14, 2014 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 2, 2014 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| May 31, 2014 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 24, 2014 | Debt collection | Taking/threatening an illegal actionSeized/Attempted to seize property | Explained |
| Apr 14, 2014 | Debt collection | Disclosure verification of debtNot disclosed as an attempt to collect | Explained |
| Apr 1, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was discharged in bankruptcy | Explained |
| Mar 7, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Feb 27, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Feb 9, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was discharged in bankruptcy | Fixed |
| Feb 8, 2014 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 30, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was discharged in bankruptcy | Explained |
| Dec 19, 2013 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Dec 11, 2013 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Dec 11, 2013 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 29, 2013 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
| Nov 16, 2013 | Debt collection | Communication tacticsFrequent or repeated calls | Money back |
| Nov 1, 2013 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Oct 31, 2013 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Sep 17, 2013 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 23, 2013 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jul 29, 2013 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Jul 10, 2013 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Jul 10, 2013 | Debt collection | Cont'd attempts collect debt not owedDebt was discharged in bankruptcy | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about SunTrust
No comments yet. Start the conversation - questions are welcome too.