Mortgage company · complaint record
Swan Financial complaints
Filed under Swan Financial Corporation
Consumers have filed 5 complaints about Swan Financial since 2013, none in the last 12 months. It answered 60% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 0
- Answered on time
- 60%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since July 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 21, 2021
Swan Financial complaints by month
The busiest month was July 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Swan Financial answered all time
- Closed with explanation5100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Swan Financial complaints are about
Top Swan Financial problems
Swan Financial compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Swan FinancialMortgages | - | 0 | - |
Compare side by side: Swan Financial vs Midwest Loan Services · Swan Financial vs Truhome Solutions · Swan Financial vs NEXA Mortgage · Swan Financial vs Hilltop
What people say about Swan Financial
All experiencesNo experiences with Swan Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Swan Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 21, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 28, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Apr 3, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| May 27, 2015 | Mortgages | Credit decision / Underwriting | Explained |
| Jul 1, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Swan Financial
How many complaints does Swan Financial have?
Swan Financial has 5 complaints on record since July 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Swan Financial respond to complaints?
Yes. Swan Financial answered 60% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Swan Financial?
The most common problems are applying for a mortgage or refinancing an existing mortgage (2), application, originator, mortgage broker (1), credit decision / Underwriting (1).
Is Swan Financial legit?
Swan Financial is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Swan Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Swan Financial?
Complain to Swan Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Swan Financial complaints come from?
Most come from Kentucky (4), Tennessee (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Swan Financial
No comments yet. Start the conversation - questions are welcome too.